Optimize Your Projects and Your Company with mir

Warranty Management
Done Right

Simplify the process for clients to submit warranty issues and subscribers to track claims and schedule appointments with our digital warranty.

Managing warranties efficiently is crucial for both contractors and their clients. That’s where Managing It Right steps in to streamline the warranty management process, ensuring that every aspect of warranty tracking and resolution is handled with ease and precision.

With our Warranty feature, you can say goodbye to the hassle of manual record-keeping and hello to a comprehensive solution that puts all your warranty information at your fingertips. Whether you’re a contractor looking to track warranties by job or a homeowner needing to submit a warranty claim, Managing It Right has you covered.

One of the key advantages of our Warranty feature is its ability to organize warranty information by job, providing you with easy access to email history, internal notes, and attached files related to warranty work. Whether you need to track the status of a warranty claim or schedule warranty work directly from the calendar, our platform makes it simple to manage every aspect of the warranty process.

In The Office

Key Warranty Features

comprehensive warranty management
Comprehensive Solution

Eliminate manual record-keeping, providing a comprehensive solution for accessing warranty information.

centralized warranty records
Centralized Records

The platform simplifies warranty claim tracking and scheduling, with easy access to warranty-related communications and stages.

integrate warranty claims with work orders
Integrated Work Orders

Integrated tracking of Warranty Work Purchase Order (WPO) expenses in Managing It Right Reports facilitates monitoring and identifies areas for improvement.

warranty
Empower You Team

Empowers users to streamline communication, track expenses, and resolve warranty issues promptly and effectively.

track warranties

In the Field

Track Warranties on the Go

Contractors can track warranties by job, accessing email history, notes, and attached files related to warranty work.

Frequently

Asked Questions

How do I start the warranty process for a completed job?

To start the warranty process for a completed job, go to the “Jobs” section, find the job you want to move to warranty, click “Edit”, change the status to “Warranty”, and set the project end date. Then, select the client and Warranty Manager before saving.

What are the different warranty status options?

The warranty status options are:

  • Requested: A warranty has been requested.
  • Pending: The request is being processed.
  • Verified: The request has been confirmed as valid.
  • Scheduled: Work has been scheduled to address the request.
  • Deny: The request is not valid.
  • Completed: The warranty work has been finished.
How do I encourage clients to use the warranty system?

Encourage clients to use the warranty system by explaining the benefits, such as keeping a complete history of records and easily tracking the status of their warranty claims. Clients can log into their accounts to view updates and notes, which helps ensure clear and efficient communication.

How can clients submit a warranty claim?

Clients can submit a warranty claim by logging into their account, selecting the relevant job, and detailing the issue. This notifies you of the warranty request. Alternatively, you can enter the warranty claim details on behalf of the client.

How can I keep track of expenses related to warranties?

You can keep track of warranty-related expenses by adding purchase orders within the warranty section. All money spent during the warranty period will be logged in the spent report. Additionally, you can use the warranty schedules feature to view and manage all warranty-related activities and expenses.

What happens when a warranty note or status changes?

Whenever a warranty note or status changes, the client receives an email notification. This keeps them informed about the progress of their warranty request and ensures transparency throughout the warranty process.

What our clients say

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I highly recommend Managing It Right. We are on the subcontractor side and use several portals for over 50 customers and our people prefer MIR. You can set up permission based users, verify a schedule date, see if a PO has been paid or review job files at the click of a button. You can even upload a picture of a completed assignment to speed up payment approval. The team at Managing It Right have even came to our office on multiple occasions to train our new people and make sure we are getting the most out of the portal. I can’t say enough about the customer support. The overall experience with Managing It Right has been outstanding!
Barry Jones
JCS Carolinas
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Managing It Right allows for clear communication between my team and the builder. We also love the ability of automation. All the documents and designs selections can be easily shared, maintained and hosted so there is not confusion on what is being installed and designed. This system makes our jobs more effective and the houses more beautiful.
Lifestyle Designs Co LLC
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We enjoy using Managing It Right software as a vendor for multiple home builders. This product simplifies our accounts receivable and helps to track payment status and schedules. From a vendor’s standpoint, it couldn’t be much easier. The customer service is excellent as well!
William Haigler
Uncommon Grounds, LLC
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Managing It Right is a software program that we’re excited to get started with. Been on board for a few months now. They have the features that we’ve been looking for, scheduling, accounting, tracking progress on jobs, and a host of other features. Like any software program it takes time to set projects up and if you have a question they are quick to respond and help you through it. We can see how Managing It Right will really streamline your production and improve your own process if you’re an experienced builder or just starting out. So give them a shout and get a demo you’ll be glad you did!
Steve Wichnoski
Wichnoski Builders LLC
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One of the best tools any business can have is the power to communicate.
Managing It Right has been a powerful tool to communicate with our contractors and suppliers to keep our jobs on schedule.
Elite Management Group USA